General Policies

 

Accessibility

The Mainstage, Harper Studio Theatre, and Recital Hall are wheelchair accessible. Please let us know when making your ticket purchase if you have any needs that need accommodation, such as hearing or sight impaired, use of a wheelchair, etc. If you need American Sign Language (ASL) services, please let us know at least 2 weeks in advance.

 

Children

Children under five are not permitted—no babes in arms. All patrons, including children, must hold a valid ticket to the event. The UAA Performing Arts offers a wide range of programming, and age-appropriateness varies. Certain performances may be deemed unsuitable for children. If a guideline is not advertised, the director will be available to advise patrons regarding suitability of a show for minors.

 

Parking

Free parking is available Friday/Saturday/Sunday at UAA. There is a large parking lot adjacent to the Fine Arts Building, as well as handicap spaces directly in front of the main entrance. Please use designated spaces only.

 

Refunds & Exchanges

There are no refunds or exchanges on tickets.

 

Smoking Policy

UAA maintains smoke-free facilities, and smoking is not allowed anywhere on UAA’s campus as of Nov. 19, 2015. Smoking by actors may be necessary for accurate portrayal of individual characters or the truthful telling of the story and is not intended to be construed as approval or glorification of the behavior of smoking.

 

Late Seating Policy

For the convenience of patrons who arrived on time and for the safety of those arriving late, latecomers will be seated at the discretion of the House Manager. For your own safety, we ask you to remain seated until the house lights go up.

 

Seating Limits

Due to safety regulations, we are required to limit the number of patrons attending each performance. On occasion, we may have to decline further ticket sales to remain in compliance. To ensure availability for a specific show, please purchase your ticket(s) in advance.

 

Vending Machines/Pay Phones/Restrooms

Vending machines, water fountains, and restrooms are available on the first and second floors of the Fine Arts Building. The House Manager and ushers can provide further directions upon request.